Microsoft Dynamics 365
From complexity to clarity – we make Dynamics 365 work for you.
Overview
Every SKU you see on dynamics.microsoft.com is in our DNA
AP&T is a trusted Microsoft Dynamics 365 solutions partner, helping organizations unify finance, operations, sales, service, and more on a single, intelligent cloud platform. By combining Microsoft’s powerful business applications with AP&T’s industry and implementation expertise, we enable you to modernize processes, gain real-time insights, and accelerate growth.
Our deep domain knowledge spans critical business functions such as finance, supply chain management, manufacturing operations, and retail processes. This extensive experience allows us to understand sector-specific challenges and craft ERP solutions that align with your unique operational needs, driving efficiency and growth at every stage of your business journey.
AP&T implements, integrates and optimises the exact SKUs Microsoft markets today. From Finance and Supply Chain to Customer Insights and Field Service, we mirror Microsoft’s taxonomy so your licences, road-map and support stay 100 % aligned with the official catalogue.
Why Choose Us
Certified Microsoft Solutions Partner: Our official status as a Microsoft Solutions Partner for Business Applications is built on a track record of successful customer outcomes and certified technical skill. This partnership grants us direct access to Microsoft engineering teams, roadmap insights, and advanced tools, ensuring your solutions are innovative, secure, and future-ready.
Key Areas of Specialization:
20+ Years Industry Experience
Proven excellence across all sectors with capabilities in specialized modules and integrations
Certified Specialist Team
Experts holding advanced certifications across the entire Dynamics 365 and Power Platform portfolio
Co-Sell Ready
We collaborate directly with Microsoft on strategic deployments for enterprise clients
24/7 Support
Your success never sleeps—neither do we. Delivering Round-the-Clock Managed Services with Tailored Annual Maintenance Contracts
End-to-End Solutions
Complete lifecycle support from strategy through optimization. We understand the nuances of different sectors and tailor solutions accordingly
Microsoft Support Channel
We colloborate directly with Microsoft for Expedited technical support and mission-critical issue resolution
Explore Microsoft Dynamics 365
We deliver a comprehensive suite of Microsoft Dynamics 365 products to propel your business forward at every stage of its digital journey.
Microsoft Dynamics 365 is a portfolio of modern, intelligent applications that work together seamlessly in the cloud. It unifies ERP and CRM capabilities to connect finance, sales, service, operations, and HR on a single platform. With built-in AI, analytics, and automation, it helps organizations make faster, data-driven decisions. The applications are modular, so you can start with what you need and scale as your business grows. Tight integration with Microsoft 365, Power BI, and Power Platform boosts productivity and collaboration.
Dynamics 365 breaks down data silos, giving you a single, 360-degree view of customers and operations. It supports industry-specific scenarios across retail, manufacturing, services, and more. Being cloud-based, it offers anytime, anywhere access with enterprise-grade security and compliance.
Regular updates from Microsoft ensure you always have the latest features and innovations.
Dynamics 365 Sales
“Boost sales performance with AI-powered insights”
Transform your sales process with intelligent relationship management that helps sellers build stronger relationships, take actions based on insights, and close deals faster.
. Major Benefits & Capabilities
- Relationship analytics and predictive lead scoring
- Automated sales processes and opportunity management
- Mobile-first CRM with offline capabilities
- LinkedIn Sales Navigator integration
Dynamics 365 Customer Service
“Deliver exceptional service across every channel”
Empower agents with AI-driven insights and unified tools to resolve cases faster while building lasting customer relationships through personalized, proactive service.
Major Benefits & Capabilities
- Omnichannel case management and routing
- AI-powered virtual agents and chatbots
- Knowledge management and self-service portals
- Real-time sentiment analysis and insights
- Field service scheduling and mobile workforce
Dynamics 365 Commerce
“Create seamless shopping experiences”
Deliver unified commerce experiences that connect digital and physical channels, enabling personalized customer journeys that drive loyalty and growth.
Major Benefits & Capabilities
- Unified e-commerce and point-of-sale
- Personalized product recommendations
- Inventory visibility across channels
- Customer loyalty and rewards programs
- Advanced analytics and merchandising insights
Dynamics 365 Finance
“Modernize financial operations”
Automate and modernize global financial operations with AI-driven insights that enable confident, data-driven decisions while ensuring compliance and reducing operational costs.
Major Benefits & Capabilities
- Global financial management and reporting
- Automated accounts payable and receivable
- Advanced budgeting and financial planning
- Regulatory compliance and audit trails
- Real-time financial analytics and KPIs
Dynamics 365 Supply Chain Management
“Optimize operations with intelligent insights”
Transform manufacturing and supply chain operations with connected processes, predictive insights, and adaptive capabilities that respond to changing market demands.
Major Benefits & Capabilities
- Demand forecasting and inventory optimization
- Production planning and scheduling
- Warehouse management and logistics
- Quality management and compliance
- IoT integration and predictive maintenance
Dynamics 365 Business Central
“All-in-one business management solution”
Connect your business processes with a comprehensive solution designed for small to medium businesses, providing financials, sales, service, and operations in one application.
Major Benefits & Capabilities
- Financial management and accounting
- Sales and customer relationship management
- Project management and resource planning
- Inventory and warehouse management
- Business intelligence and reporting
Dynamics 365 Human Resources
“Optimize workforce experiences”
Transform HR processes and employee experiences with intelligent capabilities that help attract, develop, and retain talent while streamlining HR operations.
Major Benefits & Capabilities
- Employee self-service and manager portals
- Performance management and goal tracking
- Learning and development programs
- Compensation and benefits management
- Workforce analytics and insights
Dynamics 365 Field Service
“Deliver proactive field service”
Transform field service operations with scheduling optimization, mobile capabilities, and IoT insights that enable first-time fix rates and proactive maintenance.
Major Benefits & Capabilities
- Intelligent scheduling and dispatch
- Mobile field service applications
- Inventory and asset management
- Predictive maintenance with IoT
- Customer self-service scheduling
Implementation Approach
A Partnership Designed for Your Success – Delivering predictable outcomes and rapid time-to-value
At AP&T, we follow structured Microsoft Surestep approach ensuring successful Dynamics 365 deployments that deliver immediate value and long-term growth. Our implementation process is collaborative, agile, and transparent, designed to minimize business disruption while maximizing user adoption. We leverage a deep understanding of both your industry and the Dynamics 365 platform to configure a solution that feels custom-built for your needs, ensuring you realize the full potential of your investment from day one.
Our Phased ERP Implementation Process
We break down the ERP implementation journey into six distinct, yet interconnected, phases to ensure a systematic and efficient deployment.
Key Points
Comprehensive understanding of your operational landscape and key challenges.
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Strategic Discovery
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Solution Blueprinting
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Agile Configuration
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Seamless Development
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System Adoption
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Go-Live & Hypercare
Implementation Phases
Translate discoveries into a concrete, scalable Dynamics 365 ERP plan.
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1. Envision
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2. Engage
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3. Enable
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4. Empower
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5. Evolve
Where we deliver the most value
Explore ready-made solutions that actually improve customer journeys and make them fall in love with your company.
Our innovative solutions and expert guidance have helped businesses across a wide range of industries unlock new levels of efficiency, productivity, and growth.
Microsoft Dynamics Plans and Pricing Overview
We provide best pricing tailored to your business size and needs and help you estimate your overall cost.
Drive financial visibility, automation, and profitability with clear licensing, plan, and pricing details for Microsoft Dynamics 365 products with AP&T as your preferred Microsoft Solutions Partner.
Dynamics 365 is licensed as a cloud subscription, typically purchased per named user. Licenses are billed per user per month, usually on annual terms. The cost varies widely depending on the specific application (like Sales, Finance, or Supply Chain Management) and the user’s role.
Give your business a clear path to the cloud with transparent Dynamics 365 Central licensing and pricing. Choose the right mix of plans, users and devices so you only pay for what you need today—and can scale as you grow.
Dynamics 365 Business Central Essentials
Best for: Companies that need robust financials and operations, but not advanced manufacturing or service management.
Typical users: Finance teams, operations managers, purchasing and sales coordinators who work in the system daily.
$80.00 user/month, paid yearly
Dynamics 365 Business Central Premium
Best for: Manufacturing and service businesses that require shop floor control and service order management.
Typical users: Operations leaders, production planners, service managers, service dispatchers and coordinators.
$110.00 user/month, paid yearly
Dynamics 365 Business Central Team Member
Best for: Employees who need to view data and perform simple updates, but do not require full application functionality.
Typical users: Users who mainly review reports, casual users in sales or operations, and staff who just approve or record simple entries.
$8.00 user/month, paid yearly
Dynamics 365 Finance is licensed as a cloud subscription and is typically purchased per user (named users with options for bundles and add-ons
Dynamics 365 Finance
Best for: Core financial operations, ledger management, AP/AR, reporting, and automation.
Typical users: Controllers and accountants, AP/AR specialists, Financial analysts (basic), Treasury/cash managers.
$210.00 user/month, paid yearly
Dynamics 365 Finance Premium
Best for: Advanced planning, budgeting, forecasting, and financial analytics.
Typical users: – CFOs and FP&A professionals, Budget planners, Forecasters, Advanced modelers.
$300.00 user/month, paid yearly
Dynamics 365 Finance Team Member
Best for: Light access for viewing data, approvals, and simple updates across apps.
Typical users: – Executives (KPI/dashboard review), Managers (approvals), Occasional viewers.
$8.00 user/month, paid yearly
Empower your supply chain operations with scalable Dynamics 365 Supply Chain Management licensing. Select from flexible user plans and add-ons to match your enterprise needs, paying only for the capabilities required—while scaling seamlessly as your business evolves.
Dynamics 365 Supply Chain Management
Best for: Companies that need robust financials and operations, but not advanced manufacturing or service management.
Typical users: Supply chain planners, procurement managers, production supervisors, inventory controllers, and warehouse managers.
$210.00 user/month, paid yearly
Dynamics 365 Supply Chain Management Premium
Best for: Manufacturing and service businesses that require shop floor control and service order management.
Typical users: Operations leaders, production planners, service managers, service dispatchers and coordinators.
$300.00 user/month, paid yearly
Dynamics 365 Supply Chain Management Activity
Best for: Manufacturing and service businesses that require shop floor control and service order management.
Typical users: Operations leaders, production planners, service managers, service dispatchers and coordinators.
$300.00 user/month, paid yearly
The customer-facing display can be removed according to clients’ requirements. When equipped with a single main screen, the display is flippable between staff and customers, with the content automatically rotating thanks to an embedded gravity sensor. This feature ensures an optimal viewing angle for customers, enabling applications such as signing for payment and other customer engagements.
Loosening two screws allows for easy repair or replacement of the built-in printer, reducing maintenance costs in highly busy retail environments.